Where is JT?

Unfortunately I recently had a death in the family and used the Co-op funeral service to deal with the arrangements. The funeral was well organised but the Co-op have done something which I feel is unacceptable and I see as operating unethical business practices. The Co-op sell themselves as being ethically guided but as far as I [...]

One of my colleagues at work was expecting a delivery from City Link which he had arranged to have delivered to our work village as he knew he wouldn’t be home. Our office has a manned reception from 8am to 5:30pm and as it happened we both didn’t leave the office until 6:30pm. When returning [...]

I have recently been contacted by one of my readers to discuss the incompetence of one of the UK’s cheap and cheerful airlines.
The airline in question is Jet2.com and the shocking way they handle their customers via the telephone customer service system. After looking carefully at my reader’s email I have investigated what Jet2.com is [...]